From 1st February 2018, PT Hutchison Indonesia selected Nextgen Clearing’s financial clearing platforms for full clearing services. (live from 7th March)

Given the changes in the way roaming is now managed and the huge increase in customer data volumes it was an opportune time to review roaming operations and reporting requirements. PT Hutchison recognised that they needed to improve their current resources in order to improve the reliability, reduce response times, and improve the quality of customer support.

After a rigorous formal tender process against the current service provider and other competitors, PT Hutchison Indonesia selected Nextgen Clearing, for their flexibility SAP reporting on FCH, aged debt processes, suite of practical tools and customer-orientated approach.

Anton Simanjuntak, General Manager of Procurement, says;
“The move to Nextgen was not only driven by the cost efficiency program that we are currently going through, but this was also taken to improve the data quality/reliability as well as the support that we are getting from the previous service provider.  We have chosen Nextgen as they have demonstrated their capability in this field and at the same time also managed to offer the best price.  Nextgen has also proven their professionalism in the smooth services migration process from the previous service provider to Nextgen.  We look forward to continuing the good cooperation with Nextgen”

Mike Sheehy, CEO, Nextgen Clearing, says “
“We are delighted on the recent win of PT Hutchinson Indonesia, which clearly demonstrates the strength of our Financial Clearing product and the resource and support we offer to customers in the APAC region. We look forward to working closely with Anton and the rest of the team.”

Dom Wright

Written by Dom Wright